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12 Chisham Ave

Kwinana Town Centre WA

(08) 9439 4405

Office Hours

Mon - Thurs: 8:30 - 4:30

Fridays: 8:00 - 4:00 | Closed Sat/Sun

property Management FAQ

Please see below for the our most frequently asked questions (and our answers) about Property Management in Kwinana and Rockingham…

One important strategy when finding new tenants is to not rush to judgement. We seek information about applicants to give you confidence that they’ll be good tenants and pay their rent in full and on time.

It includes steps:

  • An interview with one of our property manager
  • A 100 point identification check
  • A detailed tenancy database search
  • Verification from their current/former landlords/agents
  • Verification of their employment
  • Verification that they can afford the rent and all other monies payable under the tenancy agreement

In addition to the normal financial qualifications, we always try to find more information about prospective tenants to ensure the property they rent is convenient to their work, shopping and desired school district. This will help to ensure that they will be happy tenants and remain longer in your rental property. Once interviewed and reference checked by us, applications that met the criteria will be presented to you for approval before any tenancy documentation is entered into.

This is very simple.  Our property manager will supply you with a letter to sign and we will take care of the rest. We will notify your tenants and also collect all the information necessary to commence managing your investment. Just give us a call and we will manage all on your behalf.

Your first step is to give us a call or send us an enquiry. We will then send you the information pack outlining our services. We will offer a free market appraisal based on a market comparison of other properties in your area.

Should you wish to engage us as your Property Manager we will then commence the leasing process. We will firstly introduce you to our Property Management Team and introduce you to your personal Property Manager. Should your property already be tenanted and managed elsewhere the change from agent to agent is streamlined – we handle everything on your behalf including tenant inspections, forms, and all relevant regulatory requirements.

 We strongly advise that all landlords take out not only investment insurance through an insurance agency but also landlord insurance. Landlord Insurance provides cover for your property against loss or damage caused by tenants, whether malicious, accidental or deliberate. It can also cover loss of rent due to tenant default.

We specialise in renting and managing investment properties but fortunately we also have a sales team in the office. Just ask us and we will be happy to help.

There’s no easy answer to this question.  In our world today it is a known fact that over 90% of prospective tenants use the internet to find homes. We endeavour to make your property really stands out from the crowd by delivering high-quality advertising and marketing on various internet platforms like www.realestate.com.au and many more. This includes multiple high-quality photos and detailed descriptive copywriting text in all property listings and advertisements.

Take a look at the rental advertisements on our website and see for yourself!  We even do videos of each property when requested, and social media campaigns.

We have invested in the latest online technology to allow people to enquire about a property, receive inspection alerts and apply for a property all online…

Basically we make it as easy as possible for a potential tenant to get information about your property, inspect it and apply for it. This all results in more applicants to choose from, so you get a suitable tenant into your property as quickly as possible.


Property Management

Landlord Insurance

LANDLORD INSURANCE It is vital that you protect yourself and your valuable investment property with adequate insurance. This covers you for rent arrears, malicious damage, accidental damage, contents e.g. carpets, blinds, light fittings and furniture, deliberate damage, legal expenses etc.
You can learn more about the Encore Property Real Estate services by speaking with our team

Call us on (08) 9439 4405