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12 Chisham Ave

Kwinana Town Centre WA

(08) 9439 4405

Office Hours

Mon - Thurs: 8:30 - 4:30

Fridays: 8:00 - 4:00 | Closed Sat/Sun

Covid safety procedures

safety covid
In every aspect of life across the country, being COVID-safe is the new normal and Encore Property Group is no different.
Our procedures on home opens are:
We have a QR code available to scan on your mobile device once you have downloaded the SafeWa App.
We are currently conducting live walk-through private video tours of the property using either Facetime, Messenger or Zoom where the client can interact and ask questions at the time of the viewing. We set up individual appointments with clients to do this and do not make it a part of group viewings. We have successfully leased properties this way over the last 10 months for our eastern states people looking to re-located or move back to WA and it works well.
What about tenant inspections for my property? How do I know it is being looked after well?
We have made an agency policy that it is still best to conduct physical rent inspections. There is too much room for error to rely solely on the tenants to report any maintenance issues and allow a video viewing to conduct an inspection.
Office Hygiene

Like other businesses, we’re asking our team members to maintain high standards of hygiene and cleanliness such as abundant hand sanitisation, using disposable gloves to handle keys, and maintaining social distancing when speaking to clients or tenants. We sanitise keys that come back into the office from either vacating tenants or contractors. Masks are worn at all times in the office.

Covid-19 Impact on Real Estate

Covid-19 Topics